January 30, 2017

About Us

Who We Are

Welcome to Cedars & Oaks! We are a specialist firm offering Business Consultancy, Corporate Training and Human Capital Management programmes, applying a unique fun-based approach in rendering our fully structured courses to both the public and private sector.

With an instructor base of knowledgeable and experienced industry experts, our courses are delivered in friendly and interactive classrooms, and the impact of tutorials is measurable on the instant of their delivery.

What We Do

At Cedars & Oaks, our core objective is to manage and develop the Human Capital of individuals and business establishments towards personal and corporate effectiveness. To achieve these, we offer courses and training that transform and upgrade the knowledge base of our clients.

Our bouquet of professional development courses includes: Advanced Skills for PAs and Executive Assistants, Communication Skills, Customer Service, Time Management, Email Etiquette, Negotiation Training Course, and a whole lot more courses comes from our international partner PDT Global PTY Australia.

We give clients an edge in their professional career with certifications such as: Certified Support Professional, Certified Service Professional, Certified Support Manager etc under the globally accepted Service Capability & Performance Standard (SCP), the world’s benchmark for service certification issued by Service Strategies Corporation USA.

How We Do

We help clients gain measurable results through a systematized collaborative process of setting expectations, measuring performance, reinforcing behavior modifications and general analytics. Through a flexible delivery of programmes, we hone the intellectual wealth of clients and set them on a path of effectiveness.

To view our courses, download a brochure here…

 

Where are we now

We are professionals, give great service and provide great training. We are proud of who we are, what we do and how we do it.

Our Vision

To entrench the principles, values and benefits of service delivery with specific view on overall customer experience in all environments we interact with.

Our Employee Proposition.

I work with Cedars&Oaks Consults because I believe in my company’s purpose – which is to help you achieve your goals. So if you don’t see the results you are seeking, there is a range of reinforcement and support options we can provide – many of which are at no additional cost, often it is as simple as encouraging your team members to take advantage of the Orgmenta app we provide that gives them demand reinforcement.

Nothing is more satisfying to us than helping you achieve your goals. ‘we will work with you until you do’.

Our Mission

To help companies provide training and development to their staff that is on target, fun, retained and above all helps them achieve their goals.

We strongly believe in our five values: People, Results, Ethics, Quality and Time and we take pride in stating that in accordance with our values, we truly keep our clients engaged and enriched in each of our interventions.