One of the key performance indicators for field service engineers, technicians is their ability to effectively communicate with customers. Achieving “trusted advisor” status with the customer depends on the technician’s ability to resolve issues efficiently and communicate the inherent value of the service.
This program provides audience with the professional skills needed to represent their company and satisfy customers in today’s competitive environment.
They will leave the program motivated and excited about their job, and ready to deliver world-class service.
This internationally recognized certification issued by Service Strategies Corporation USA (www.servicestrategies.com) will position you right. Attain your certification under the world’s industry leading Service Capability & Performance (SCP) Career Certification program from Service Strategies Corporation USA.
Register, learn and master the skills on how to transform customer pain points into new opportunities to strengthen, grow in your career and enhance brand loyalty.
Our training and career development courses are what you need to reach your goals.
Certify Your Skills.
Attendees who successfully complete the course exams will attain certification under the industry leading Service Capability & Performance (SCP) Career Certification program.
Cedars&Oaks Consults is the sole licensee of Service Strategies Corporation certifications in Nigeria.