Certified Service professional (csp)  Training

Learn how to become a certified service professional.

Early Bird Discount Expires In:

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Why Attend?

This certification is an industry-driven and endorsed credential that helps employers distinguish and recognize qualified customer service professionals, and help define career advancement opportunities for candidates. By earning the professional certification in customer service, candidates can demonstrate their knowledge and skills in work areas that employer’s value, and exhibit commitment to professional growth.

Certified Service Professional (CSP) Certification course is designed for working professionals who aspire to increase their knowledge, advance their career and drive significant improvement in their service operations.

This internationally recognized certification issued by Service Strategies Corporation USA (www.servicestrategies.com) will position you right. Attain your certification under the world’s industry leading Service Capability & Performance (SCP) Career Certification program from Service Strategies Corporation USA.

Register, learn and master the skills on how to transform customer pain points into new opportunities to strengthen, grow in your career and enhance brand loyalty.

Our training and career development courses are what you need to reach your goals.

Certify Your Skills.
Attendees who successfully complete the course exams will attain certification under the industry leading Service Capability & Performance (SCP) Career Certification program.

Cedars&Oaks Consults is the sole licensee of Service Strategies Corporation certifications in Nigeria.

What You'll Benefit?

Mode of Training

  • Online training
  • Class room training (Lagos, Port Harcourt & Abuja only).

Training Outcome:

  • Ensure customer expectations are consistently met.
  • Reduce issue resolution time and escalations.
  • Improve customer satisfaction and loyalty.

Duration: 4 Weeks

  • Weekends (Saturdays only)
  • Weekday class (Tuesday & Thursday)

Fee: Contact Us
Instalment Payment allowed.

Who Should Attend?

  • Customer service representatives
  • Customer service officers
  • Customer service executives
  • Marketers
  • Sales Representatives and Executives
  • Business development executives
  • Call coordinators and service dispatchers
  • Anyone in contact with a customer

Inclusions:

  • Great fun, knowledge packed interactive class
  • One of our BEST trainers
  • Lunch and refreshments
  • Comprehensive courseware
  • Certification Certificate

GET YOUR EARLY BIRD DISCOUNT NOW!

Register, learn and master the skills on how to transform customer pain points into new opportunities to strengthen, grow in your career and enhance brand loyalty. Our training and career development courses are what you need to reach your goals.