Certified Service Representative (csr)  Training

Learn how to become a certified service representative.

Why Attend?

This certification is for entry level graduates. This connects them with the work environment and helps them understand the basics of how to handle and exceptionalize the service given to a customer. This fully equips them for the job in terms of dealing with both internal and external customer.

This internationally recognized certification issued by Service Strategies Corporation USA (www.servicestrategies.com) will position you right. Attain your certification under the world’s industry leading Service Capability & Performance (SCP) Career Certification program from Service Strategies Corporation USA.

Register, learn and master the skills on how to transform customer pain points into new opportunities to strengthen, grow in your career and enhance brand loyalty.

Our training and career development courses are what you need to reach your goals.

Certify Your Skills.
Attendees who successfully complete the course exams will attain certification under the industry leading Service Capability & Performance (SCP) Career Certification program.

[Cedars&Oaks Consults is the sole licensee of Service Strategies Corporation certifications in Nigeria.]



What You'll Benefit?

Mode of Training

  • Online training
  • Class room training (Lagos, Port Harcourt & Abuja only).

Duration: 3 Weeks

  • Weekends (Saturdays only)
  • Weekday class (Tuesday & Thursday)

Fee: Contact Us
Instalment Payment allowed.

Who Should Attend?

  • Customer service representatives
  • Fresh graduates
  • Corpers
  • Job seekers
  • For people who want a refresher course in Customer Service.